Customizing
Tailor your NPS surveys to your needs
You should upload the largest size of your logo, and the minimum size would be 300x300 pixels. We support PNG, JPG, or GIF image formats.
Thu, 18 Apr, 2019 at 11:09 AM
Yes. The “Thank You” page is the final page a customer sees during their NPS survey experience. Go to "Personalize survey" and tab on "Than...
Thu, 18 Apr, 2019 at 11:09 AM
Yes, you can. There are two different ways of doing so, depending on your customers' base. 1- All your customers speak the same language, other than En...
Sat, 29 Feb, 2020 at 12:24 PM
Yes you can. Go to "Personalize Survey" and tab on "Advanced Customization". You can change the subject line, plus: Reply e-mail Fro...
Thu, 18 Apr, 2019 at 11:09 AM
Yes you can. Go to "Personalize Survey" and tab on "Advanced Customization". You will have the chance to change the reply e-mail and th...
Thu, 18 Apr, 2019 at 11:09 AM
Yes you can, although we suggest you do not change it much if you want to benchmark your NPS score with other businesses. Go to "Personalize Survey&q...
Thu, 18 Apr, 2019 at 11:09 AM
Yes you can. Go to "Personalize Survey" and tab on "Advanced Customization". You will have the chance to change the intro message, plus...
Thu, 18 Apr, 2019 at 11:09 AM
Yes. You can create as much brands as you need. You will always find them in the header and switch from one to the other: Each survey can have specific ...
Thu, 18 Apr, 2019 at 11:09 AM